Our Fast Track Dental Office Administration Program is designed to take you from no experience to job-ready in just 8 weeks of online learning plus a 3-week practicum inside a real dental office. Through instructor-led classes, hands-on activities, and practicum experience, you will learn:

Dental Office Foundations How a dental office operates day-to-day Common dental terminology, procedures, and treatment types Professional standards, communication etiquette, and patient experience essentials

Practice Management Software Training Live training inside industry software (Dentrix, Cleardent, or other clinic platforms used during your practicum) Scheduling & creating patient appointments Chart navigation, digital documentation, and workflow efficiency

Front Desk & Patient Care Skills Greeting patients and patient flow management Answering phones professionally & converting inquiries into booked appointments Creating treatment plans and presenting them with confidence Financial discussions and how to support case acceptance

Insurance & Billing Mastery Verifying insurance eligibility Understanding dental insurance codes & fee guides Submitting claims and pre-authorizations Accounts receivable management and follow-up systems

Business & Administrative Operations Daily, weekly, and monthly reporting expectations of a dental administrator KPI awareness: production, hygiene utilization, case acceptance, AR Time management, organization, and efficient multi-tasking

Leadership, Communication & Professional Growth Communicating confidently with dentists, team members, and patients Handling difficult conversations with professionalism Career coaching, interviewing, and resume support for job placement

By the End of This Program, You Will Be Able To:

✅ Manage schedules and patient flow

✅ Handle insurance claims, billing, and treatment plans

✅ Communicate confidently with patients and dental teams

✅ Step into a Dental Office Administrator role with real experience